ORDERS, SHIPPING & RETURNS
ORDERS & SHIPPING:
​
Orders are processed and shipped during business days (Monday-Friday).
Orders placed on Saturday or Sunday will not be processed until the next business day.
Orders typically take 3-4 days to be processed and shipped (through USPS).
Tracking information will be sent once your order ships.
All orders have a flat rate shipping of $9.95.
​
Currently, we accept payments through PayPal.
​
We offer local delivery options:
If your address qualifies, we offer local Long Island delivery for $7.
When your order is ready, you will receive a notification that it is being delivered.
​
RETURNS:
​
If any candle in your order arrives damaged, please contact us right away so we can issue a claim with USPS.
We will gladly send a replacement candle, or we can issue a refund on the price of the candle.
Shipping fees will not be refunded.
We do not issue refunds or returns for any used candle.
​
​
​
​
​
​
​
​
​
​
​